Regulation (EU) 2016/679 — GDPR

Privacy Policy

Last updated: June 2026

1. Data Controller

The Data Controller for the processing of personal data collected through this website is:

DKPS Communications

Part of Gruppo DKPS

Operational presence: Rome (Italy) · Malta · Singapore

For any matters related to the processing of your personal data, you may contact the Data Controller at the address above.

2. Personal Data Collected

We collect personal data only when you voluntarily provide it by submitting the contact or demo request form on this website. The data collected includes:

Full name
Work email address
Company or organisation name
Description of your communication needs or operational context (as provided by you)
IP address and browser information (collected automatically for security and analytics purposes)

We do not collect sensitive personal data (special categories under Art. 9 GDPR) through this website.

3. Purposes and Legal Basis for Processing

Responding to contact and demo requests

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) and, where applicable, pre-contractual measures at the request of the data subject (Art. 6(1)(b) GDPR).

Sending commercial communications and follow-up proposals

Legal basis: Consent of the data subject (Art. 6(1)(a) GDPR). You may withdraw consent at any time by contacting us at the email above.

Compliance with legal obligations

Legal basis: Legal obligation (Art. 6(1)(c) GDPR), where required by applicable law.

Website security and fraud prevention

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR).

4. Data Retention

Personal data submitted via contact forms is retained for a maximum of 24 months from the date of collection, unless a contractual relationship is established, in which case data will be retained for the duration of the contract and for the subsequent period required by applicable law.

You may request deletion of your data at any time by writing to privacy@dkpscommunications.com.

5. Data Sharing and Transfer

Your personal data will not be sold or transferred to third parties for their own marketing purposes. Data may be shared with:

Internal team members of DKPS Communications who need access to handle your request
Trusted third-party service providers acting as Data Processors (e.g. CRM platforms, email delivery services), who are bound by appropriate Data Processing Agreements
Legal authorities, where required by applicable law or court order

Where data is transferred outside the European Economic Area (EEA) — including to our operational presence in Singapore — such transfers are conducted in compliance with Chapter V of the GDPR, relying on adequacy decisions, Standard Contractual Clauses, or other appropriate safeguards.

6. Your Rights Under the GDPR

As a data subject, you have the following rights under Regulation (EU) 2016/679:

Right of Access (Art. 15)

Obtain confirmation of whether your data is being processed and receive a copy of it.

Right to Rectification (Art. 16)

Request correction of inaccurate or incomplete personal data.

Right to Erasure (Art. 17)

Request deletion of your data ('right to be forgotten'), subject to legal retention obligations.

Right to Restriction (Art. 18)

Request that processing of your data be restricted in certain circumstances.

Right to Data Portability (Art. 20)

Receive your data in a structured, commonly used, machine-readable format.

Right to Object (Art. 21)

Object to processing based on legitimate interest, including direct marketing.

Right to Withdraw Consent

Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

Right to Lodge a Complaint

Lodge a complaint with the competent supervisory authority (in Italy: Garante per la Protezione dei Dati Personali — www.garanteprivacy.it).

To exercise any of the above rights, please submit a written request to: privacy@dkpscommunications.com. We will respond within 30 days as required by the GDPR.

7. Cookies and Tracking Technologies

This website may use technical cookies strictly necessary for its operation. No profiling cookies or third-party advertising cookies are used without your prior consent.

Analytics data (if collected) is processed in aggregated, anonymised form. You may disable cookies via your browser settings at any time.

8. Data Security

DKPS Communications implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security assessments.

In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify you and the competent supervisory authority in accordance with Art. 33–34 GDPR.

9. Changes to This Policy

DKPS Communications reserves the right to update this Privacy Policy at any time to reflect changes in applicable law or our data processing practices. The date of the last update is shown at the top of this page. We encourage you to review this page periodically.